Culture. Character. Practices. Systems.


When it comes to empirical research on lawyers, we’re all lightweights compared to Randall Kiser.  Over the last decade, Kiser has authored books on lawyer decision making in the context of litigation, Beyond Right and Wrong (2010), the mindset and work habits of trial lawyers who consistently outperform their peers, How Leading Lawyers Think (2011), and an empirically grounded analysis of the skills and behaviors needed to build a successful legal career, Soft Skills for the Effective Lawyer (2017).
Continue Reading American Law Firms in Transition: Trends, Threats, and Strategies (book review) (110)


After carefully reviewing the data, we think the answer is yes. This is a special two-part holiday weekend series.


How many readers find value from ratings and reviews on Yelp, Angie’s List, Consumer Reports, Healthgrades, Trip Advisor, Amazon and Ebay?
Continue Reading Workplace transparency, Part I: Is it time to take Glassdoor seriously? (094)

Photo by Sagar via Unsplash / Like all complex ecosystems, the legal industry and its problems are interdependent and connected.

Disillusionment abounds and frustrations run high in the legal industry: nearly all signals scream at us to innovate faster. Inspire.Legal flipped the script by asking us to stop, collaborate and listen.

Godfather with his crew. From left to right: Jae Um, David Cambria, Casey Flaherty, Microsoft Trusted Advisor Forum, Sept 2018.

“If you set out to be an innovative company but don’t have or can’t create an A+ team of people, you’re just fantasizing. You really need great people.”

— Prof. Gary Pisano, Harvard Business School



Continue Reading Special Post: A+ team being assembled at Baker McKenzie (081)