Photo of Anusia Gillespie


So we’re gonna change too.


In last month’s column (Post 253), we defined NewLaw as a significantly different approach to the creation or provision of legal services than what the legal profession traditionally has employed. Thus, it is reasonable to ask …

Q.  Why do we need a different approach?

It may seem the old ways are working just fine. Law firms are making money, clients are delivering services to their businesses, the wheels keep turning. And if ain’t broke, don’t fix it … right?
Continue Reading The needs of clients are changing (258)


A. NewLaw is a mindset.


NewLaw is a mindset. It is a movement. NewLaw’s enemy is the adage: “because that’s the way we’ve always done it.”

Whether coined by Eric Chin, see Post 242, or Jordan Furlong, see Furlong, “An Incomplete Inventory of New Law,” Law21, May 13, 2014, the original definition circa 2013 was: “any model, process, or tool that represents a significantly different approach to the creation or provision of legal services than what the legal profession traditionally has employed.”
Continue Reading Q. What is NewLaw? (253)


A. Using the wrong approach to innovation, followed by an effective one-by-one approach that did not scale.


The biggest mistake that I made as the US innovation lead at a global law firm was in trying to teach lawyers how to “do” innovation—how to do my job.  My intention was to empower them with NewLaw resources to better solve legal and business of law challenges for their clients.  I felt privileged to have this magic wand of innovation, of robust problem-solving, to offer them.  But I chose the wrong method at the outset.  And, unfortunately for my mandate, intention does not equal perception.
Continue Reading Q. What has been your biggest mistake as an innovation lead? (243)


We are all leaders now.


As corporate leaders, we are all accustomed to operating with our set business strategy and making tactical and resourcing decisions tied to that guiding strategy.  But, as Bill stated in his public service channel announcement, “what was important last week seems completely irrelevant today.” Post 141. How relevant is


Law firm innovation takes many forms. We need a tool to de-risk and demystify the process.


The above graphic is the Maker’s Matrix©, which is a tool I created to more efficiently categorize, prioritize, and resource innovation projects.  This is because innovation in law firms is a nascent field with lots of hype and headlines but remarkably little structure.  See, e.g., Bruce MacEwen, “Who’s your Chief Innovation Officer, ” Adam Smith, Esq., Nov. 13, 2019.  That’s okay, though.  I’m happy for the opportunity to figure it out.
Continue Reading Innovation as a Service and the Maker’s Matrix (128)