A. Using the wrong approach to innovation, followed by an effective one-by-one approach that did not scale.
The biggest mistake that I made as the US innovation lead at a global law firm was in trying to teach lawyers how to “do” innovation—how to do my job. My intention was to empower them with NewLaw resources to better solve legal and business of law challenges for their clients. I felt privileged to have this magic wand of innovation, of robust problem-solving, to offer them. But I chose the wrong method at the outset. And, unfortunately for my mandate, intention does not equal perception.
Continue Reading Q. What has been your biggest mistake as an innovation lead? (243)