Culture. Character. Practices. Systems.
When it comes to empirical research on lawyers, we’re all lightweights compared to Randall Kiser. Over the last decade, Kiser has authored books on lawyer decision making in the context of litigation, Beyond Right and Wrong (2010), the mindset and work habits of trials lawyers who consistently outperform their peers, How Leading Lawyers Think (2011), and an empirically grounded analysis of the skills and behaviors needed to build a successful legal career, Soft Skills for the Effective Lawyer (2017).
Now comes Kiser’s treatment of U.S. law firms, American Law Firms In Transition: Trends, Threats, and Strategies (2019). I doubt any law firm leader could read this book and conclude that Kiser got it wrong.