How legal services will be evaluated in 2021 and beyond


NewLaw is not what you think it is.  It is not a label to be applied only to new companies with trendy names.  It is a business model that any legal services provider can, in theory, adopt.  Cf. Post 055 (discussing clear evidence that “legal operations is a discipline” for buyers and sellers of legal services and thus not just a role within a legal department). But, while new companies built for it, others have to overcome how they created themselves in the first place.
Continue Reading Metrics of the NewLaw Model (206)


When taught in context, one-to-many law practice is relatively simple and intuitive.


Many of my colleagues in the NewLaw elite often laugh that there’s no such thing as legal project management or data analytics for lawyers.  And I get their point.  The application of decades-old disciplines to the practice of law does not change


The story of how one legal department is using legal operations to engage stakeholders and reduce risk.


In 2019, I graduated from Northwestern’s Master of Science in Law.  After graduation, I got a job in the legal department at VillageMD, a healthcare and technology growth company. I am actually one of three graduates


Congrats to the KO law firm, an IFLP employer, for winning 2020 CLOC Legal Innovations in Operations Award.


When you’re a small growth company focused on product development, sales, and customer service, you don’t have a lot of time or interest in talking to expensive lawyers. That said, you likely do have a strong interest


Seven steps to create a first-tier tech team


Three years ago this month, the law firm I work for was founded. See 35 Lawyers and Staff Spin Off to Launch Litigation Boutique Tanenbaum Keale LLP, BusinessWire, January 25, 2017.  To get Tanenbaum Keale (TK) off the ground, there were a ton of moving parts to manage.  But one of the most important was development of a technology support team that could fully support the firm’s strategy for being one of the nation’s premier mass tort litigation firms.
Continue Reading A roadmap to build a tech team to support legal operations (135)


Legal Ops is a discipline for both buyers and sellers of legal services


Today Legal Evolution is delighted to welcome David Cunningham, Chief Information Officer at Winston & Strawn.  I met David several years ago at the CLOC Institute when I asked Connie Brenton for the names of folks working in law firms who were embracing the legal operations movement. The first name she mentioned was David Cunningham. 
Continue Reading Guest contributor David Cunningham (115)