The Difficult Problem Framework is a simple tool that requires continuous learning and objectivity. Part II of a two-part series.


The framework above was developed to solve very difficult problems related to organizational change, particularly those now facing the legal field. I realize the framework looks laughably simple. That said, it’s harder to apply than…

For Memorial Day 2018, we are fortunate to have Holiday-quality content.  It is with great enthusiasm that I introduce Jae Um, our newest contributor.  From 2012 to 2017, Jae worked at Seyfarth Shaw LLP, rotating through a variety of roles in pricing, branding, client service, and business development before getting promoted to Director…

When lawyers come together to discuss the future — in law firms, law schools, bar associations, etc — the conversation inevitably turns to clients.  Although this is a wonderful and redeeming impulse, it almost always results in confusing and unsatisfying dialogue that goes nowhere. Why does this happen? Because lawyers focus on their detailed knowledge…