Mindshare Matrix for legal professionals

The hardest puzzle I’ve ever tried to solve.


This is the last post for several months, as Legal Evolution is pausing publication until the fall of 2023. The reasons why don’t neatly fit into a box. In fact, per the graphic above, I needed several boxes to understand the problem I am trying to solve. I’m sharing my thoughts on this topic because I suspect some readers share some of my values and goals and hence will appreciate my candor.

The purpose of this post is to explain the mindshare matrix for legal professionals, using 20 years of observation plus my own work journey to illustrate the key points. After that, it’s a short walk to understand why the mindshare matrix is an immensely difficult problem to solve. Continue Reading Mindshare matrix for legal professionals (349)


In this week’s feature post (267), we are pleased to welcome guest contributor Casey Flaherty, who explains why the “getting naked” approach to consultative sales is the perfect model to solve the decision overload faced by time-starved legal professionals.

I have great admiration for Flaherty, primarily because he is a true expert at mining economic, business, and scientific concepts for insights that improve the efficiency and quality of legal service delivery.  Yet, Post 267 reveals even more depth and range, as Casey ventures into the realm of fear and insecurity that lies beneath virtually every ambitious knowledge worker.
Continue Reading Guest contributor Casey Flaherty (266)


Len Fromm’s lawyer shares what he’s learned.


Positively Conflicted is the right book for any lawyer seeking a rich and fulfilling life, which is a larger category than one’s career.

According to the author, lawyer-meditator Sam Ardery, we get to this highly desirable endpoint by getting good at conflict. On one level, this makes sense, as we’re all in the conflict business. But Ardery’s definition of conflict is remarkably broad and includes the tensions and traumas of our personal, professional, and familial relations as well internal conflicts, where we stew over our inadequate supply of power, security, esteem, and comfort.
Continue Reading Positively Conflicted (book review) (252)

Dinners, field trips, and social events connected with IU Maurer NY Externship Program [click on to enlarge]


Building relationships while opening doors for the next generation.


Breaking into a large competitive market is not easy, particularly for those with no local connections. Yet, for those of us on the inside, it is just as important to maintain and grow our network, including the next generation of up-and-coming professionals.

Professor Henderson has invited me to tell the story about how a program I created at IU Maurer Law serves both needs, creating a community of law graduates with a common set of values and real staying power. Hopefully, this is useful to alumni at other law schools who are looking for an opportunity to make a difference.
Continue Reading An alumni community in action (192)


Innovation during a pandemic—an exercise in collaboration.


Per Bill’s introduction in Post 169, I’ve been invited to share Indiana University Maurer School of Law’s plans for the fall.

The most noteworthy feature, summarized in the above graphic, is a new block scheduling format for 1Ls, which reflects a mix of in-person and online modalities


If you have something worth sharing, send it along


What was important last week seems completely irrelevant today.  Thus, instead of focusing exclusively on our editorial content, which was carefully planned through May, Legal Evolution is turning to its readership to explore what’s important and worth sharing.

Legal Evolution’s readership is not large (~6,500 sessions


A story for the New Year.  Maybe you can relate.


I recently turned 57 years old.  Although I am dismayed and disappointed by many things happening in our republic, and impatient with an industry, profession and educational complex that is supposed to operate in the public interest, whatever quantum of cynicism I possessed went away in 2019. Moreover, it happened quickly, albeit many of the pieces were put into place more a decade ago.
Continue Reading Losing my cynicism (131)


No matter what happens, we’re all going to learn something.


In 2014, I was invited to lunch with Joe Andrew, the chairman of Dentons, in his DC office.  The invitation came from John Fernandez, an Indiana Law alum who joined Dentons a couple of years earlier after two decades in government.  Joe and John came up through the ranks together in Indiana Democratic politics, with Andrew eventually becoming Chairman of the Indiana Democratic Party (from 1995-1999) and Chairman of the Democratic National Committee (1999-2001).
Continue Reading Special Post: Dentons rolls out Project Golden Spike (120)