Illinois Court Help is changing how people interact with the court system.  Let’s hope it’s the beginning of something big.


[Editor’s note: Today’s feature post is written by Amanda N. Marino, a very talented recent law grad (Maurer Law ’22) with stellar journalism credentials.   Back in the summer of 2020, when the pandemic disrupted the summer internships of so many law students, Amanda ended up in a special summer version of my How Innovation Diffusions in the Legal Industry course.

I’ve taught the Diffusion course several times at three different law schools. And certainly, Amanda is among the most engaged and creative students I’ve encountered. But on one dimension, she’s completely unique.  One day during class, she spoke her truth, which I paraphrase here: “I understand the importance and power of diffusion theory — that it can help companies successfully drive adoption of their products and services. But I want to use its power to improve the legal system.”  Okay, I thought to myself, if I can use my network, connections, and resources to help this student, I will.

In the spring semester of her 3L year, Amanda asked if I would supervise a short independent study project to earn one more course credit needed for graduation. I agreed on one condition — that she digs into some topics in the PeopleLaw realm that are relatively time-intensive to research yet likely important and useful to the underresourced #A2J movement.  I had a few ideas on where to start and primed the pump with some initial phone calls and email introductions.  But Amanda Marino did everything else. I hope you enjoy today’s unique and special feature.  wdh]
Continue Reading Illinois Court Help: A case study in court customer service (310)

Photo by Jeremy AAsum on Unsplash

If blazing a new path is your only option, it’s also your best option. Make the most of it.


[Editor’s note:  If readers pick up a copy of Richard Susskind’s Tomorrow’s Lawyers (2nd ed. 2017) and flip to page 135, they’ll see a table captioned “New jobs for lawyers.” This table is reproduced belowRichard writes, “these are the jobs that flow quite clearly from the arguments and claims of this book.” 
Continue Reading One student’s career journey into legal tech (196)


Our profession evolves through people. Some are stepping up.


Everyday, when I am paying attention, the world is nudging me to let go of something wrong and unhelpful. A friend of mine calls it “dropping the rock.”  The rock is an assumption about how the world operates that can’t be reconciled with an honest evaluation of facts and experience.
Continue Reading Dropping the Rock: three examples (112)