“You’ve got your work cut out for you” by Hans-Peter Gauster on Unsplash

“There are only two ways for a manager to improve the output of an employee: motivation and training.”

— Ben Horowitz, The Hard Thing About Hard Things (2014) at 110.

Several years ago, I had the good fortune of having dinner with David Burgess, the Publishing Director of The Legal 500, a global research company that compiles detailed rankings of law firms based on jurisdiction and practice area.
Continue Reading Lawyers and teamwork, Part I: Motivation (188)


“I make innovation less risky and more accessible to the many brilliant lawyers in our firm.” — Anusia Gillespie


I am pleased to introduce today’s guest contributor, Anusia Gillespie, who currently serves as Director of Innovation at Eversheds Sutherland (US).  As demonstrated in Post 128, Gillespie has the full innovator’s tool box:  multiple perspectives (law, design, business operations, technology, and strategy), systems thinking, intellectual courage, astute observation, and the patience and confidence to learn through controlled trial and error.
Continue Reading Guest contributor Anusia Gillespie (127)


Culture. Character. Practices. Systems.


When it comes to empirical research on lawyers, we’re all lightweights compared to Randall Kiser.  Over the last decade, Kiser has authored books on lawyer decision making in the context of litigation, Beyond Right and Wrong (2010), the mindset and work habits of trial lawyers who consistently outperform their peers, How Leading Lawyers Think (2011), and an empirically grounded analysis of the skills and behaviors needed to build a successful legal career, Soft Skills for the Effective Lawyer (2017).
Continue Reading American Law Firms in Transition: Trends, Threats, and Strategies (book review) (110)