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The value of embracing roles outside our comfort zone


I recently became the Educational Co-Chair of ILTA‘s (International Legal Technology Association) EVOLVE Conference. I ended up in this role because my ambition for myself and my organization required me to wander outside my comfort zone. Yet, along the way, I’ve enjoyed building a community of fellow travelers—professionals in the legal industry who are climbing into the trenches to help build the first iteration of our cross-functional future. By helping each other, we all benefit.

In the spirit of community building, this post announces the (First Annual) ILTA EVOLVE. Relatedly, I will also share some of the details of my own cross-functional journey, which provide answers to three questions: Continue Reading Cross-functional is our future (351)


Legal technology is slowly becoming core to the legal business. It’s time to commit to a cross-functional team approach.


In the legal profession, attorneys with specialized subject matter expertise (e.g., discovery, trial work, corporate transactions, appellate, regulatory, and many others) provide tremendous value to their clients.  Similarly, technologists supporting the legal profession typically include accomplished programmers, skilled engineers, application experts, integration specialists, security ninjas, and the like. In both disciplines, specialized expertise is incredibly valuable.   

The premise of this post is that individual capabilities and excellence (either legal or technical) standing alone are not enough to ensure long-term, sustainable success.  No superstar technologist or lawyer is equipped to do it all, as there are too many specialties and functional roles which need to be filled.  Rather, a better approach is to construct team-based, cross-functional units that offer greater operational efficiency while building in layers of redundancy that reduce the potential for surprises, errors, or disruption.  Cf Post 323 (Patrick McKenna’s “rules of engagement” for high-performing legal teams).
Continue Reading The expanding role of technology in the law firm business model (338)