Will 2020 unleash a long-awaited wave of legal innovation?


Law firms offer a bundle of services tied tightly together, and most lawyers think of this bundle as a naturally integrated offering.  But innovators have long believed that the legal services bundle is actually composed of a series of largely unrelated capabilities, and the true flowering


Reflections on the connection between specialization and innovation


Your mother needs heart valve replacement surgery, and it’s time to choose between doctors. You will have to explain yourself to two siblings and a few other relatives, but as a practical matter the choice is in your hands. You interview two potential surgeons. Here’s what they have to say:
Continue Reading The Swiss Army Lawyer (138)


After carefully reviewing the data, we think the answer is yes. This is a special two-part holiday weekend series.


How many readers find value from ratings and reviews on Yelp, Angie’s List, Consumer Reports, Healthgrades, Trip Advisor, Amazon and Ebay?
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