First-gen matrix for evaluating software options. Harvard Law School, circa 1985.

Oh, the Humanity!  We can choose to choose better.


My first serious experience choosing law-related technology was in early 1985. Personal computers had just been introduced in the Harvard Law School clinics (as part of Project Pericles) and we had to decide which software to use for word processing. (WordPerfect was around, but we somehow missed it.) So I typed up a chart on an electric typewriter and added lines by pencil. See above graphic.  We wanted to be sure our choice did things like automatically centering text.

Such charts are familiar to product choosers everywhere. Options on one axis; features or considerations on the other. Ideally incorporating some sense of the relative importance of the latter. (One defect of the above chart is that there’s a “How desirable?” column for each option. Perceived importance of factors may vary across decision-makers, but shouldn’t differ by option.)
Continue Reading The social life of legal tech choices (309)


Combing through the past to prepare lawyers for the future.


I’m offering a new course this fall at Suffolk University Law School in Boston called Shakespeare and Knowledge Technology.

Odd combination, right?  I know. But hopefully not as odd as you may think.

Especially in their final year of study, many law students are bored with academics and anxious to get out into paying practice. Courses that delve into seemingly unrelated subjects, like early modern literature, offer respite. Courses that provide hands-on exposure to cutting-edge legal technology kindle much positive energy. Why not both?!

Bear with me for a moment while I talk about Shakespeare. Then I will explain how he provides a great context for learning about knowledge tech.
Continue Reading Looking at legal knowledge technology through an unusual lens (301)


To date, this highly influential stakeholder has had very little to say.


The fierce and fascinating struggle underway in the American states over legal services reform brings to the table a large collection of interest groups.  These groups include law firms, legal aid organizations, entrepreneurs who might benefit financially from the liberalization of entry rules, and of course the gatekeeper entities, including state bar authorities and the state supreme courts, whose decisions are crucial to the evolution and shape of reform.  See Posts 239 (beginning of a four-part series on serious challenges of bar federalism).

The identity of these specific groups may differ from state to state, as the legal ecosystem has contours often tailored to a particular state’s history and objectives, but the configuration of stakeholders has some rather common elements.

What remains somewhat opaque in this robust and interconnected battle over the reform of legal services is the voice of legal educators and the law schools.  These are, after all, the places in which future lawyers are educated and professional values are instilled.  It is had to imagine a more fertile and opportune time to discuss the ambitions and philosophies of this next generation of legal professionals.
Continue Reading Legal education as a key stakeholder in legal services reform (276)


“Everything should be made as simple as possible, but not simpler.”    — Albert Einstein


The members of the Delta Model working group imagine a world, not too far off, where law schools, legal employers and clients all share a common touchstone for lawyer development.  For the last two years, we’ve been working on such a touchstone, which we call the Delta Model.  Our current version is expressed in the graphic above.
Continue Reading The Delta Model: simple, accurate, versatile (125)