Law firm innovation takes many forms. We need a tool to de-risk and demystify the process.


The above graphic is the Maker’s Matrix©, which is a tool I created to more efficiently categorize, prioritize, and resource innovation projects.  This is because innovation in law firms is a nascent field with lots of hype and headlines but remarkably little structure.  See, e.g., Bruce MacEwen, “Who’s your Chief Innovation Officer, ” Adam Smith, Esq., Nov. 13, 2019.  That’s okay, though.  I’m happy for the opportunity to figure it out.
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“I make innovation less risky and more accessible to the many brilliant lawyers in our firm.” — Anusia Gillespie


I am pleased to introduce today’s guest contributor, Anusia Gillespie, who currently serves as Director of Innovation at Eversheds Sutherland (US).  As demonstrated in Post 128, Gillespie has the full innovator’s tool box:  multiple perspectives (law, design, business operations, technology, and strategy), systems thinking, intellectual courage, astute observation, and the patience and confidence to learn through controlled trial and error.
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No matter what happens, we’re all going to learn something.


In 2014, I was invited to lunch with Joe Andrew, the chairman of Dentons, in his DC office.  The invitation came from John Fernandez, an Indiana Law alum who joined Dentons a couple of years earlier after two decades in government.  Joe and John came up through the ranks together in Indiana Democratic politics, with Andrew eventually becoming Chairman of the Indiana Democratic Party (from 1995-1999) and Chairman of the Democratic National Committee (1999-2001).
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