A checklist that, if done in order, actually works.
How do you ensure task completion when important projects need to get implemented, when partners seem to have agreed to participate and do their bit, but when you are not really certain that you are going to get committed follow through?
It’s been an old joke within law firms that if a partner has a deadline for producing some task by this coming Friday, when are they most likely to start on it? And you know the punchline.
Whether it’s in a practice or industry group setting, around the table with the members of your Strategic Planning Committee, or wherever you happened to be working with your fellow colleagues, this seems to be one of the most common challenges and greatest frustrations that I hear about from leaders at every level within firms. And perhaps worse, the most common excuse seems to be, “I had a client emergency arise.” And of course, a client excuse trumps everything!
Continue Reading Ensuring follow-through on partner promises (329)